Friday, July 25, 2014

Ben & Jerry's Coffee Toffee Bar Crunch
 vs. the old Coffee Heath Bar Crunch

[By Nick] This has been a Friday Night Fight in the making for a long time. You see, when we first got word that Ben & Jerry's was going to be replacing my beloved heath bars with a GMO-free toffee, I decided to store a pint of the original in my freezer until the new version was released. When it was finally time to pit the two against each other, I had discovered that someone decided to eat my pint of the Heath version. Coffee Toffee Bar Crunch was well distributed by this time and finding a pint of the original was beyond impossible. I was about to give up and just review the new version when I found a pint among a sea of newer pints. So, finally, it's time to see which toffee bar will come out on top.

Ben & Jerry's Coffee Heath Toffee Bar Crunch Ice Cream
Coffee Ice Cream with Chunks of Heath Bars Fudge-covered Toffee Pieces

It's been awhile since I've had CHBC so I think I can be pretty unbiased when it comes to this fight. To make things more unbiased, I made my friend who ate my old pint help me out. Instead of me photographing the ice cream, I had her do it as well as scoop me out two bowls of each so I wouldn't know exactly which was which from the get go. So just for reference, I'll be referring to each flavor as either A (left) or B (right).

This fight is going to go three rounds: 
Appearance, Texture and last but not least Taste. 

Ready? 
FIGHT! 


Appearance:‎ Both bases look about the same in color. Flavor B is a tad bit darker which I like to see. There are also bigger chunks of visible toffee. Flavor A makes a redeeming effort with the pools of liquidly toffee I see while having solid pieces still noticeable. I'm going to give this round to Flavor B just because Ben & Jerry's is infamous for their chunks and that's the case visually.


Texture:‎ Not surprisingly, the ice cream base have the same consistency. It's exactly what you've come to expect from a pint of Ben & Jerry's. The toffees on the other hand, aren’t alike at all. Flavor A is more liquidly while still being able to retain its crunch. Flavor B's texture is beyond off. Sure it does have a crunch to it but the toffee quickly begins to crumble as if it was a crispy cookie. This is not what I want in my toffee and while Flavor A could be more intact, it wins this round.

Taste: Both flavors have a mild coffee flavor but there's something off with Flavor B. The coffee flavor is weaker and the aftertaste is really bad. It's akin to what I'd imagine putting spoiled milk into coffee would be like. Flavor A isn't perfect but I'd much rather have that base. Things just go from bad to terrible for Flavor B when it comes to the toffee. While Flavor A is sweet and almost caramel like in flavor, Flavor B tastes awful. Really there's no other word for me to put it‎. It doesn't taste like any toffee I've ever had and it even comes across as burnt at times. This is not good at all. This round and the fight goes to Flavor A by a landslide.

And the winner is....

Now I'm pretty sure I knew which flavor was which after the fight but I made sure my friend didn't tell me which was which until after I wrote my review. Drum roll please >>>><<<<< And my suspicions were correct! Flavor A was Coffee Heath Bar Crunch and Flavor B was Coffee Toffee Bar Crunch.

I'm really at a loss for words trying to figure out why Ben & Jerry's would use such terrible quality toffee to replace an iconic candy bar. I know they want to be fair trade, gmo-free blah blah blah. That doesn't mean they couldn't have waited until they were able to find a suitable replacement toffee for this flavor.

What makes things worse is that the new version is even more terrible for you. The new version has 20 more calories as well as 4 more grams of fat (aka 40 calories from fat) as the Heath version. As it stands, Coffee Toffee Bar Crunch is the worst ice cream I've ever had from Ben & Jerry's. It can thank Liz Lemon and Pineapple Passionfruit from saving it from being the worst flavor overall. If I was you and we're a fan of this flavor, I'd buy every pint of the original version you can find. I say boycott this new version until Ben & Jerry's gets its act together and finds a replacement for this replacement toffee. That and they seriously need to fix whatever happened to the base. I had plans on trying the new vanilla version but after this incident, that's not likely to happen.




40 comments:

Anonymous said...

I have a really silly question but isn't it (from the labels) just a 20 calorie difference (it's killing the math person in me)? I run from either, that stuff would quite literally kill me if I ate it! :)

Dubba said...

Typo!

Nick Rovo said...

Thanks for the catch, Anon. Those keys are too close to each other!

Anonymous said...

Lol...thanks...I was thinking I was going a little batty. Thanks for all of the reviews!

Meredith said...

I thought the exact same thing! It tasted completely burnt to me and I thought I was imagining it! Good to know I'm not alone.

billy polard said...

Let's get to the real issue here. Why would your friend eat something that's not hers? Rude.

Nick Rovo said...

Meredith, check their facebook page. I think we're in the majority who think it's burnt.

Billy, she's pretty so I'll let it slide.

Josh Hinnenkamp said...

Thanks for doing this comparison. My friend is gonna be PISSED! Coffee Heath Bar Crunch was one of his three favorite flavors, and he hasn't tried the new one yet.

Nick Rovo said...

Josh, tell him he better find as many of the old batch as possible and not even try the new version. Let his memory of coffee heath bar be untainted by this new abomination.

Norml said...

My go to pint from Ben and Jerry's(besides everything but the kitchen sink!)is now ruined. Not only did they ditch the superior heath bar, they claim it's to be more NON-GMO....great, awesome, right on board with that concept but I guess they need to fire the idiot who "researches" the ingredients causing false advertisement of being NON-GMO. That ingredient? Canola oil, there's no Canola in the environment but there's Rapeseed. You know, what they use to produce Mustard Gas(NERVE GAS!). Yummy, people think pink slime is bad? They denature this poison into an "edible" form(yes the FDA is another scam)and subsidized. I see it in stores that claim Canola is somehow natural, a big surprise they'll have when they run into a lawsuit...I'll leave that to someone else but will be emailing Ben and Jerry as should all of YOU! I had no idea that not only did they ruin the flavor, it also has more ingredients and is nutritionally worse for you while NOT! being a NON-GMO product. They dropped the ball hard on this one.

Anonymous said...

I absolutely agree. Coffee Heath Bar was the best and only flavor we ever bought. This new flavor, Toffee Bar, sucks, and I told them so in the comments box that you can use on their website. GMO's or not, bring back the old flavor, this new one will not sell.

Anonymous said...

Coffee HEATH BAR crunch has been my all time favorite ice cream for at least 10 years! I bought the new one last night and my world is shattered! It's downright GROSS! I didn't realize it was changed. As soon as I tasted it I knew something was off! I am so bummed :(
Everything in moderation. Including GMO. My health is in my own hands.

Bring it back B&J!!!!!

Anonymous said...

Agreed absolutely. I expected the toffee to taste different, but not the coffee ice cream. The old version had the best coffee flavor of any coffee ice cream hands down (Edys espresso chip close second) this one is pitiful.
Sad, this was my go to pint; not anymore.

Anonymous said...

I just unwrapped a pint - noticed the name change but never imagined it would taste so different from the original and my all-time fav. Yuck-o!! I won't eat anymore of it...and who does THAT with ice cream?

Janice said...

I was eating the new Coffee Toffee Bar Crunch while reading this, trying to figure out if it was A or B, lol. I was like "I think I do taste something burnt..".

Anonymous said...

I'm filled with disappoint. I've always gotten this flavor. What have they done?!

Anonymous said...

I just tried the new Coffee Toffee Bar Crunch. It is such a disappointment. The writer was correct. Not only is the new toffee terrible, it doesn't mix well with the ice cream, doesn't create that caramel-like flavor, and even the coffee ice cream suffers. I will never purchase a pint of this, whereas the old Coffee Heath Bar Crunch was my favorite ice cream flavor ever.

Grace Nelson said...

I have been looking for the Heath Bar Crunch all over and became very disappointed at learning that it has been replaced! Please give us the option of buying what we have loved for so long!! I have tried to be fair, and so I bought the Toffee one twice, but it can not compare. I repeat please let us make the choice of which to buy.

kim said...

Yes...this ice cream is horrible. The first time I bought it, I didn't notice the name change....just thought it was a bad batch and threw it away. However, when my husband came home with some last night, I put two and two together and noticed the name change in conjunction with the "off" flavor. Bottom line: this ice cream tastes awful!!!! They need to go back to the old recipe, GMO's and all!

Anonymous said...

Like others who have posted, I was completely unaware of the change until I cracked open my first pint in months and tasted it.

It was absolutely terrible. There was a funky aftertaste, and an almost chemically "pretaste" (for lack of a better term), and the "toffee" was an amazingly huge letdown.

I ran across this post while seeking Google for information on what the hell B&J did... way to ruin one of life's small pleasures.

Anonymous said...

I thought the toffee was stale. I really, truly just thought I got a bad pint. Then (a few months later) I got another pint and couldn't believe the NASTY taste and texture of the toffee. I could deal with the ice cream (I think) if only the toffee weren't so gross. I've been eating this (including going out with my boyfriend on late night raids to multiple stores In Search Of) for over 20 years. So sad.

Anonymous said...

Such a bummer, Coffee Heath Bar was my favorite and now I cant stand it. The worst is that they add this horrible crunch to other ice cream flavors as well, you cant trust now the brand it is full of junk and not worth the calories.

Anonymous said...

Holly cow this new version sucks, sucks, sucks, and did I say sucks. I couldn't find it at any stores and finally I was like WTF happened to coffee heath bar crunch, my favorite ice cream bar none and also the favorite to many others I have talked to about Ben & Jerry's. So I looked it up online and found out they changed it to Coffee Toffee and were using their own version of Toffee. So I used Ben & Jerry's flavor finder and found out there was some at a store 30 min. away. So I rushed out to give it a try. Yuck. Disgusting. Made me want to vomit. What the heck did they do? I had to go out and buy a heath bar crunch bar and pick out that nasty toffee stuff they were using and replace it with the heath bar. Sucks I've got to do work now to get it back to normal.

Anonymous said...

This newly changed flavor tastes like [edited]

Anonymous said...

I had a pretty good description of what this ice cream tastes like but they edited it... basically something [please stop making me edit this comment] that you would not want to eat. This is a real shame. Some burned out hippies with no taste buds left deciding to mess with something that was really delicious and is now inedible. They're patting themselves on the back for being GMO free but now the products tastes horrible! They should fire their so-called taste gurus!!!

Anonymous said...

ABSOLUTELY HORRIBLE...I tried it twice and the toffee is AWFUL. Bad aftertaste, and burned. Ice cream no longer has the gooey toffee parts that I enjoyed so much. Sent my criticism to B&J's and...what do I get?? A coupon for free ice cream. Unfortunately there are no other flavors I like :(

James Seaman said...

I just got my first taste of "coffee toffee bar crunch"

Yuck.....

On what I wanted. Seems a cost saving move but the price stayed the same.

The MBAs are starting to 'optimize' Ben & Jerry's. Time to switch.

poetimomma said...

I totally forgot that B&G had changed their toffee and with the very first bite, I was not happy. I hadn't had this for ages and was really looking forward to a special treat. Yuck! The ice cream itself has an extract/liquor flavoring that is nasty. The toffee is granular and the chocolate is bland. I am a non- GMO supporter, but this is not a good substitute.

Through Carol's Eyes said...

I just tried this for the third time and even though I ate the whole thing, yes Iemotional eating, I remembered when I had it months ago and said never again I will never support Ben & Jerry's. Not sure why I just spent three dollars on this crap but I did, but I am definitely now done with Ben & Jerry's. I'm actually surprised that it's still on the shelves clearly the consensus is that this ice cream flavor is a total bust.

Anonymous said...

So vile, please bring back Heath Bar Crunch. The new flavor is not edible.

Anonymous said...

all time favorite flavor ruined! ice cream is gross, toffee bar is gross, aftertaste is gross.. come on ben and jerry!!

Jinjah said...

I can't believe you wrote this. I just got some of the "new" flavor today, and it's awful. I cannot believe how bad it is. CHBC used to be my favorite ice cream. I had to go online to see if it was just me, but it's not! What a bummer...

There is an aftertaste. It's gross.

Anonymous said...

wow just found this page on a google search after I ate a bowl of the new "toffee coffee crunch".

I completely agree with the reviewer and all the previous comments. I grew up on CHBC. This new stuff is horrible and I'm down to boycott till they fix it.

So mad at B&J for this!!

Nick Rovo said...

Anon, well I'm glad B&J's terrible decision led you to us. Here's hoping you stick around and find yourself a flavor to replace it with!

Anonymous said...

I completely agree. My all-time favorite flavor was Coffee Heath Bar Crunch, and now all I have is my memories. I embrace our GMO overlords -- at least I would if it would get me my beloved CHBC!

Anonymous said...

Thanks for opening this issue up, Nick. I fully agree. The "new" crunch is terrible. Tastes like burnt cork and sand. Is this what happens when the larger corporate world takes over? What's next, artificial vanilla?
Time for a boycott.

Anonymous said...

Agree the new flavor is horrible. Luckily B&J coffee, coffee, buzz, buzz, buzz is still good.

Anonymous said...

Coffee Heath Bar crunch was so amazing and the only ice cream I bothered to eat. This new formula is horrible. No where near an acceptable replacement. So sad.

LisaP said...

This review hits the nail on the head! CHBC has been my go to treat and the only B &J that I buy (bought). I tried one bite of the new flavor and threw out the pint. Never again! It was horrible. This was the dumbest marketing decision ever. If you're in the business to make money, WHY would you ever mess with one of the top sellers? MAOs? If you're purchasing a pint of high fat, high sugar ice cream, do you care about MAOs? I think not! I hope this "health conscious" person was fired. This is ICE CREAM, people! We buy it to enjoy, not to make sure we're getting all our nutrients, organically. We , as consumers, make the choice for ourselves when we buy "bad" things. PLEASE bring back my favorite "bad"thing, CHBC. I will not be purchasing anything B&J until you do.

Anonymous said...

They may have lost my business. So awful it actually upset my stomachs. The toffee has a terrible aftertaste.