Friday, December 9, 2011

The best packing job ever

A few weeks ago, the blog made a new friend. His name is Drew and he just so happens to be the president of Rice Creams. You know Rice Creams, they are those ice cream sandwiches that use rice krispy treats for wafers... No no, not Q-Bees, let's not bring those disastrous things into the discussion right now.

I've wanted to try Rice Creams for awhile now, but it's been a long time since I've passed through New Jersey or walked Morey's Piers at Wildwood. Thankfully, Drew offered to send a few samples.

OHH NOOOO!!!!!

To my great sadness, the overnighted package was carelessly beaten and destroyed by UPS. Between the unseasonably warm temperatures, the downpours, and the gigantic crack, the bottom of the shipping box was a puddle of water.

Somehow the vanilla sample remained intact, but the chocolate sample is ruined!!
Noooooooooooooooooooooo!!

Have no fear my friends for Drew wasn't about to give up. After getting his money back from UPS UPS said take a hike since it was a perishable item (despite the picture of the cracked container).Undeterred, he set about designing the ultimate Rice Creams safety transport system.

In the name of all that is tasty and frozen, he double boxed the sandwiches!
I literally started laughing when I saw this because it shows great respect for the product.

Here we are inside the smaller package.
The dark spot is four rice creams inside a nice coating of bubble wrap.

The fresh batch of sandwiches are intact and I can't wait to post a review (hopefully later tonight).
We are in for a treat everyone, stay tuned!

5 comments:

IndianapolisEater said...

I've never heard of these EVER, so I am very curious to see this review!

Nick Rovo said...

oh how I envy you so much right now

Julien said...

Customer service at its peak!

Anonymous said...

Can't wait to read the review; these sound interesting!

Danielle said...

I live in NJ and have never heard of these - I'm intrigued! In other words, yes customer service does suck these days. As someone in the biz, you either go above and beyond as in my company or you do little to nothing...boo :(